Privacy policy
1. General Information
This Privacy Policy explains how MARZ Property Service processes personal data when you visit our website, contact us, use our contact form, request a quote, subscribe to email updates or use our services.
We process personal data in accordance with the General Data Protection Regulation (GDPR), applicable Spanish data protection law and other relevant privacy regulations.
2. Data Controller
The controller responsible for the processing of personal data on this website is:
MARZ Property Service
Avenida Barcelona 58-2
03509 Finestrat
Alicante
Spain
Phone: +34 611 631 773
Email: info@marzpropertyservice.com
Represented by: Waldemar Marz and Xenia Marz
Tax Identification Number / NIF: [please insert]
3. Personal Data We Process
Depending on how you use our website and services, we may process the following personal data:
Name
Email address
Phone number
Property address or property location, if provided by you
Information included in your enquiry or quote request
Project-related information, such as requested services, property details, photos or documents provided by you
Email subscription data, if you subscribe to updates
Technical data, such as IP address, browser type, device information, date and time of access, pages visited and server log data
We only process personal data that is necessary for the respective purpose.
4. Purposes of Processing
We process personal data for the following purposes:
To provide and operate this website
To ensure the technical security and stability of the website
To respond to enquiries submitted by email, phone or contact form
To prepare quotes and communicate with prospective clients
To provide property care, maintenance, renovation, finishing and related services
To manage appointments, projects and service documentation
To send email updates, if you have subscribed to them
To comply with legal obligations
To protect our legitimate business interests, including documentation, fraud prevention and legal defence
5. Legal Bases for Processing
We process personal data on the following legal bases:
Art. 6(1)(b) GDPR: Processing is necessary for pre-contractual measures or for the performance of a contract, for example when you request a quote or use our services.
Art. 6(1)(c) GDPR: Processing is necessary to comply with legal obligations, for example tax, accounting or record-keeping obligations.
Art. 6(1)(f) GDPR: Processing is necessary for our legitimate interests, for example operating a secure website, responding to enquiries and documenting business communication.
Art. 6(1)(a) GDPR: Processing is based on your consent, for example when you subscribe to email updates or consent to non-essential cookies or similar technologies.
You may withdraw your consent at any time with effect for the future.
6. Contact Form, Email and Phone Enquiries
If you contact us by contact form, email, phone or another communication channel, we process the information you provide in order to respond to your enquiry and handle your request.
This may include your name, contact details, message content, property-related information and any additional information you voluntarily provide.
The legal basis is Art. 6(1)(b) GDPR if your enquiry relates to our services or a potential contract. For general communication and documentation, the legal basis is Art. 6(1)(f) GDPR.
7. Quote Requests and Service Communication
When you request a quote or use our services, we may process personal data necessary to assess, plan and carry out the requested work.
This may include contact details, property-related information, project descriptions, photos, documents, appointment details and communication history.
The legal basis is Art. 6(1)(b) GDPR. Where we are legally required to retain certain records, the legal basis is Art. 6(1)(c) GDPR.
8. Email Updates
If you subscribe to email updates, we process your email address and, where applicable, your name and subscription preferences.
We use this data only to send you property-related insights, seasonal maintenance tips, service updates or similar information.
We currently do not use a separate newsletter service provider. Email updates are managed directly by MARZ Property Service.
The legal basis is your consent pursuant to Art. 6(1)(a) GDPR.
You can unsubscribe or withdraw your consent at any time by contacting us at:
9. Website Hosting
Our website is hosted with Framer.
Hosting provider:
Framer
Framer B.V.
The Netherlands
When you visit our website, technical data may be processed automatically to ensure secure and reliable website operation. This may include:
IP address
Date and time of access
Browser and operating system
Referrer URL
Pages accessed
Amount of data transferred
Server status codes
This processing is necessary for the technical operation, security and stability of the website. The legal basis is Art. 6(1)(f) GDPR.
Framer may process personal data on our behalf as a service provider. Where required, this processing is governed by a data processing agreement.
10. Cookies and Consent Management
Our website may use cookies or similar technologies.
Technically necessary cookies may be used to provide basic website functionality, security and consent management. These cookies do not require consent.
If non-essential cookies or similar technologies are used, for example for analytics, marketing or embedded third-party services, they are only used with your prior consent.
We use the consent management options provided by Framer to manage cookie and consent preferences.
You can manage or withdraw your consent at any time through the cookie settings on our website.
11. Framer Analytics
This website may use Framer Analytics to understand how visitors interact with our website and to improve our content, usability and services.
Framer Analytics provides aggregated website statistics, such as page views, visitor numbers and basic usage information. According to Framer, Framer Analytics is designed to be privacy-friendly and cookie-free.
The legal basis for the use of privacy-friendly, cookie-free analytics may be Art. 6(1)(f) GDPR, based on our legitimate interest in understanding and improving our website.
If analytics features are used in a way that requires consent under applicable law, they will only be activated after your consent pursuant to Art. 6(1)(a) GDPR.
We do not currently use Google Analytics or other external third-party analytics tools.
12. Local Fonts
This website uses locally hosted fonts.
No personal data is transmitted to external font providers, such as Google Fonts, when the website fonts are loaded.
13. Embedded Content and External Links
Our website may contain links to external websites or online profiles, such as social media pages or third-party platforms.
If you click on an external link, you will leave our website. The processing of personal data on external websites is the responsibility of the respective provider.
We have no control over the data processing carried out by external websites or platforms. Please refer to the privacy policies of the respective providers for further information.
14. Social Media Links
Our website may contain links to our social media profiles. If you click on these links, you will be redirected to the respective platform.
The processing of personal data on those platforms is the responsibility of the respective platform provider. We recommend reviewing the privacy policy of each platform before using it.
15. Google Maps
This website uses Google Maps to display our location and to make it easier for visitors to find us.
Google Maps is a service provided by:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
When you access a page containing Google Maps, personal data may be transmitted to Google. This may include your IP address, device information, browser information, location-related data and information about your interaction with the map.
Google may also process data in countries outside the European Economic Area. Where required, Google uses appropriate safeguards for international data transfers.
Google Maps is only loaded after you have given your consent through our cookie and consent settings, unless the map is displayed only as a simple external link.
The legal basis for the use of Google Maps is your consent pursuant to Art. 6(1)(a) GDPR.
You can withdraw your consent at any time through the cookie settings on our website.
Further information about Google’s processing of personal data can be found in Google’s Privacy Policy.
16. Data Recipients
We may share personal data with third parties only where necessary and legally permitted. Recipients may include:
Hosting and website service providers, especially Framer
Email and communication service providers
Professional advisers, such as tax advisers or legal advisers
Public authorities, if legally required
Subcontractors or service partners, where necessary for the requested service and only to the extent required
We do not sell personal data to third parties.
17. International Data Transfers
Where personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as an adequacy decision by the European Commission or Standard Contractual Clauses.
This may apply when using international service providers, hosting infrastructure, communication tools or external platforms.
18. Storage Period
We store personal data only for as long as necessary for the purposes described in this Privacy Policy.
Contact enquiries are usually stored for as long as necessary to process the request and for a reasonable follow-up period.
Contract- and project-related data may be stored for the duration of the business relationship and thereafter in accordance with applicable legal retention periods, especially tax and accounting obligations.
Email update subscription data is stored until you unsubscribe or withdraw your consent.
Technical server log data is stored only for as long as necessary for website security and operation, unless longer storage is required for legal reasons.
19. Your Rights
You have the following rights under applicable data protection law:
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restriction of processing
Right to data portability
Right to object to processing based on legitimate interests
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us at:
20. Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a data protection supervisory authority.
In Spain, the competent supervisory authority is:
Agencia Española de Protección de Datos
Spanish Data Protection Agency
www.aepd.es
21. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies or legal requirements.
The current version is always available on this website.
Last Updated
July 2026